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IHL Group is a global research and advisory firm for the retail and hospitality industries. Through our research and data services, we provide the technology insight that companies need to effectively compete in a global market.

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Our associates and advisors have over 100 years combined years of retail technology experience. Our associates have worked as product managers, sales representatives and executives in the retail market.

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Sam’s Club uses AI to verify store receipts

Now after a customer completes payment at a register or via Scan & Go, a combination of in-house-developed computer vision and digital technology deployed in the exit area of the store captures images of carts and verifies payment for all items within a member’s basket. Read Article ›

Best Buy Forms Retail Media Partnership With CNET

Best Buy has launched a retail media partnership with consumer technology publication CNET. The collaboration is designed to help brands reach larger audiences of “high intent” shoppers at a time when many consumers are demanding digital integration in their in-store journey. Read Article ›